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Privacy Policy

1. Introduction

TrendGo ("TrendGo", "we", "our", "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use our website, tools, and services (the "Services"), globally — including users located in the European Union, United States, Asia, and other regions.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect only data necessary to operate and improve TrendGo.

2.1 Personal Information

May include:

  • Name
  • Email address
  • Country or region
  • TradingView username (if provided)
  • Subscription plan and access level
  • Marketing preferences

2.2 Technical and Usage Data

Automatically collected:

  • IP address
  • Browser type and device information
  • Operating system
  • Usage data (pages visited, feature interactions)
  • Cookies and similar technologies

3. How We Use Your Information

We use your data to:

  • Provide and maintain the Services (including free tools and subscriptions)
  • Activate trials and manage subscriptions
  • Communicate with you (service updates, onboarding, newsletters)
  • Improve product functionality, content, and user experience
  • Analyze usage trends and performance
  • Comply with legal and regulatory obligations

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

4. Payments and Merchant of Record (PayPro Global)

TrendGo uses PayPro Global, Inc. as a Merchant of Record (MoR) and authorized reseller for payment processing.

When you purchase a subscription:

  • Payment details (e.g., billing information, payment method) are processed directly by PayPro Global
  • TrendGo does not store or process full payment card details

PayPro Global may collect and process personal and transaction data in accordance with their own privacy policy and applicable regulations.

👉 We encourage users to review PayPro Global's Privacy Policy separately.

5. Sharing of Information

We do not sell personal data.

We may share limited data with:

  • Service providers (hosting, email delivery, analytics, customer support tools)
  • Payment processors (PayPro Global, as described above)
  • Legal or regulatory authorities, when required by law
  • Business partners, only with explicit user consent or when necessary to provide requested services

All third parties are contractually required to safeguard your data.

6. Data Security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to:

  • provide Services
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

You may request deletion of your data at any time (see Section 9).

8. Cookies and Tracking Technologies

TrendGo uses cookies and similar technologies to:

  • enable core site functionality
  • analyze traffic and performance
  • improve content relevance

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features.

9. Your Data Protection Rights

9.1 GDPR (EEA Users)

If you are located in the European Economic Area, you have the right to:

  • access your personal data
  • correct inaccurate data
  • request deletion ("right to be forgotten")
  • restrict or object to processing
  • data portability
  • withdraw consent at any time

9.2 CCPA (California Residents)

California residents have the right to:

  • know what personal data is collected
  • request deletion of personal data
  • opt out of data sharing (where applicable)

To exercise any rights, contact us at [email protected].

10. International Data Transfers

Your data may be processed in countries outside your jurisdiction.

Where required, we use appropriate safeguards (such as GDPR Standard Contractual Clauses) to ensure lawful data transfers.

11. Third-Party Links

Our Services may include links to third-party websites (e.g., TradingView, PayPro Global).

TrendGo is not responsible for the privacy practices of third parties. Please review their policies separately.

12. Children's Privacy

TrendGo Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on our website and/or communicated via email. Continued use of the Services constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact:

TrendGo

📧 Email: [email protected]

🌐 Website: https://www.trendgo.io

Last updated: 25 January 2026